At Flysc Travels LLC, your trust is our most valued asset. We know that booking travel involves sharing personal details with us, and we are committed to protecting that information with the highest standards of security and care. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, FlysctravelsLLC.com, and our services.
By using our site, you agree to the practices described here. We encourage you to read this policy to make an informed decision contact your privacy.
What This Policy Covers
This document explains:
- The types of personal information we collect.
- How we use your information to manage your travel and improve your experience.
- The limited circumstances in which we share your data.
- Your rights and choices regarding your personal information.
- Our commitment to data security.
We may update this policy periodically. The latest version will always be posted on this page, so please check back for any changes.
Information We Collect
To provide you with seamless travel booking and support, we collect information that falls into these categories:
- Personal Details: Your full name, email address, phone number, and home address to create your profile and ensure accurate bookings.
- Travel Documents: For international travel, we collect passport details (number, expiration date, country of issuance) as required by airlines.
- Payment Information: Your credit/debit card number, expiration date, CVV code, and billing address. This data is secured using industry-standard encryption.
- Travel Preferences: Your seat choice, meal preferences, frequent destinations, and class of service to tailor our services to your tastes.
- Demographic Data: Your date of birth and gender, often required by airlines for ticket issuance.
- Communications: Records of your emails, live chats, and calls with us. Calls may be recorded for quality assurance and training.
- Technical Data: We automatically collect information like your IP address, browser type, device information, and how you navigate our site. This helps us improve our website and user experience.
- Travel Companion Data: When you book for others, we will need their personal information. By providing it, you confirm you have their consent to share their details with us.
A Note on Our Independence: Flysc Travels LLC is an independent travel agency. We are not owned by or a subsidiary of any specific airline. This allows us to provide you with unbiased options and find the best deals for your journey.
How We Use Your Information
Your data is used solely to deliver and enhance our services:
- To Fulfill Your Bookings: To reserve your flights, process payments, and send confirmations and itineraries.
- To Provide Support: To assist you with inquiries, changes, cancellations, and any travel issues.
- To Personalize Your Experience: To show you relevant travel options and offers based on your preferences and history.
- To Improve Our Services: To analyze website usage and identify ways to create a better booking experience for all our customers.
- For Security & Fraud Prevention: To protect your information and our business from unauthorized or illegal activity.
Our Commitment to Your Privacy
We are dedicated to protecting your privacy, and we want to be clear contact our practices:
- We do not sell your personal information to third parties.
- We only share your data with essential travel partners (airlines, hotels, payment processors) to complete your booking. These partners are contractually bound to protect your information.
- We implement strong administrative, technical, and physical security measures to prevent unauthorized access, alteration, or destruction of your data.
Your Choices & Control
You have rights concerning your personal information. You can request to access, update, or delete the data we hold contact you. If you have any questions or concerns contact your privacy, please contact our customer service team using the information on our website. We are here to help.
